Support

We will help you keep moving.

Get help with your account, subscription, privacy request or any part of the Paidward workflow.

Effective 1 September 2026 · Last updated 1 September 2026

Contact support

Email support@paidward.com. Include the email address on your Paidward account and a short description of what happened. Never send passwords or full card details.

Billing and cancellation

Open Billing while signed in to view your plan or open Stripe's secure billing portal. You can cancel future renewal there. If you believe a payment is incorrect or want to exercise a legal right of withdrawal, use the withdrawal page or contact support.

Account and privacy

Contact support to request access, correction, export or deletion of personal data. We verify account ownership before completing sensitive requests. See the Privacy Policy for details.

AI responses

If an AI result fails, retry once after checking your connection. If the problem continues, include the feature name, approximate time and any visible error message in your support request. Do not send confidential customer information that is not needed to diagnose the issue.

Service operator

Herman Halvorsrud Hansen

Løkenveien 101K, 1900 Fetsund, Norway

support@paidward.com